We'd love to hear from you. Whether you have questions about our curated collection, need assistance with your order, or require shipping information, our team is here to help.

**Customer Service**
Email: Thevelvetvine25@gmail.com

**Order Inquiries**
Questions about your order status, shipping, or tracking:
Email: Thevelvetvine25@gmail.com

**Shipping Information**
We ship nationwide with complimentary shipping on orders over $100.
Standard shipping: 3-5 business days
Express shipping: 1-2 business days

**Returns & Exchanges**
Questions about returns or exchanges? Please see our [Return Policy](/policies/refund-policy) or contact us directly.
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*We appreciate your interest in The Velvet Vine and look forward to helping you discover pieces that celebrate timeless elegance.*

Updated FAQ Section:

How long does shipping take?
Standard shipping takes 3-5 business days. Express shipping (1-2 business days) is available at checkout.

Do you offer free shipping?
Yes! Enjoy complimentary shipping on all orders over $100.

**What is your return policy?**
We accept returns within 30 days of purchase. Items must be unworn with tags attached.

How do I track my order?
You'll receive a tracking number via email once your order ships.

Do you ship internationally?
Currently, we ship within the United States only.